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Viking Valve & System Support App

The Viking Valve & System Support App provides a full suite of resources for maintenance of Viking’s line of Wet, Dry, Deluge, and Preaction systems via an intuitive, step-by-step diagnostic process. Users can select common maintenance and repair operations and walk though simple prompts to keep their fire protection systems in top working order. The innovative augmented reality feature allows users to easily identify key components of each system using their phone or tablet camera. The app also provides access to instructional maintenance and repair videos, technical data sheets, and manuals. Sprinkler contractors can also request spare parts directly from the app.

Features include:

  • Step-by-step walkthroughs for common valve system maintenance operations
  • Ability to use augmented reality to identify key system components
  • Frequently asked questions
  • Helpful replacement parts ordering process
  • Quick access to technical datasheets, product manuals, and twenty-one new service and repair videos
  • “Get Help” feature to contact Viking Technical Services
  • Find a Viking SupplyNet distribution or fabrication facility
  •  Support for these Viking systems:
    - Model F Dry Valve
    - Model G Dry Valve
    - Model J-1 Alarm Check Valve
    - EasyRiser® Check Valve
    - EasyPac™ Riser Assembly
    - Model E Deluge: Electric, Hydraulic, Pneumatic Release
    - Model F Deluge: Electric, Hydraulic, Pneumatic Release
    - Model E Preaction: Single Interlocked Electric, Double Interlocked Electric/Pneumatic Release
    - Model G Preaction, Double Interlocked Electric/Pneumatic Release

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